tk999pro's commitment to responsible gaming
Gaming is for entertainment — not a solution to financial pressure. tk999pro places your safety as the highest priority. Enjoy within your limits.
Our pledge to responsible gaming
tk999pro believes gaming should always be an enjoyable and controlled form of entertainment. We put the wellbeing and peace of mind of our users first. Responsible gaming means enjoying yourself within your means and knowing when to stop. Our platform offers multiple tools and measures to help you keep gaming healthy and in check.
Age verification and protection
Only those aged 21 or above may create an account and play games at tk999pro. We follow a strict age verification process to fully prevent access by minors.
Setting deposit limits
You can set your own daily, weekly, or monthly deposit limits. This keeps your budget well managed and reduces the risk of overspending. A 24-hour waiting period applies before any limit increase takes effect.
Time limits and time-out
Set a time limit for each gaming session. Use the time-out feature to take a break from gaming for a set period (1 day to 6 weeks) — your account will be temporarily closed.
Self-exclusion
If you feel you are losing control of your gaming, you can keep your account closed long-term (6 months to 5 years) through the self-exclusion option. No marketing messages will be sent during this period.
Loss limit tracking
Activate the loss limit feature to cap how much you can lose within a given period. Once you reach the set limit, the system will automatically end your session.
24/7 support assistance
Our Bangla-language live chat support team is always ready for any issue. If you are experiencing a gaming problem, do not hesitate to reach out — we are here for you.
Recognise the signs of problematic gaming
When gaming goes beyond entertainment and starts to have a negative effect on daily life, it is a sign that help is needed. If you notice the following signs in yourself or someone close to you, take action quickly.
Warning signs
- Being unable to stop gaming or repeatedly returning to it
- Placing larger bets to try to win back lost money
- Lying to family or friends because of gaming
- Relying on gaming winnings to pay bills or debts
- Feeling restless or irritable when unable to play
- Neglecting work, studies, or family responsibilities
- Becoming indifferent to sleep, eating, or health
Ask yourself
Are you spending more than your set budget in a week? Is gaming affecting your family or social life? If the answer is yes, contact our support today.
Awareness is essential
Before each gaming session, set yourself a time limit and a spending limit. Stick to those limits. See gaming as a source of enjoyment — not a way to earn money. Responsible gaming is what keeps you happy in the long run.
Tools for protection in your hands
tk999pro provides multiple effective tools to keep your gaming completely under your own control. These can easily be activated from your account settings.
Deposit limit
Set your own maximum daily, weekly, and monthly deposit amounts.
Session timer
Set a maximum duration for each gaming session. You will receive an alert when time is up.
Time-out mode
Take a temporary break from 1 day to 6 weeks. Login will be completely blocked during this time.
Self-exclusion
Account fully closed for 6 months to 5 years. Cannot be reactivated before the period ends.
How to activate self-exclusion
Log in to your account
Log in to your account at tk999pro and go to the "Account Settings" menu.
Open the "Responsible Gaming" section
Click the "Responsible Gaming" tab within Settings — you will find all the tools there.
Select self-exclusion
Choose your preferred duration (6 months / 1 year / 2 years / 5 years) and confirm.
Contact support if you have trouble
If you have difficulty setting it yourself, write to us via live chat or at [email protected]. We will assist you.
For those aged 21 or above only
Online gaming in Bangladesh is for adults only. You must be at least 21 years old to create an account and play any game at tk999pro. This rule applies to all our promotions, bonuses, and gaming features.
Age verification is mandatory at registration. If you register with false information, your account will be closed immediately and funds deposited may be forfeited. Protecting minors is our highest responsibility.
- National ID or proof of age is verified at registration
- No one may create an account in the name of a minor
- Accounts of minors are investigated and closed upon request from parents
- Never share your account login details with anyone — especially children or teenagers
- We reserve the right to request additional documents if there is any doubt about age
- To report underage gaming, email [email protected]
Top tips for healthy gaming
Responsible gaming is not just about setting limits — building the right mindset matters too.
Set your budget in advance
Decide how much you will spend before every gaming session. Make sure that even if you lose that amount, it will not put a strain on your family's essential expenses. Your gaming budget should always be only what you can afford to lose.
See winnings as a bonus
Do not expect to earn income from gaming. Consider winnings a pleasant bonus. Accept losses as a normal entertainment cost. Do not place larger bets to try to win back what you have lost.
Take regular breaks
Playing for long stretches at a time leads to mental fatigue and poor decisions. Take at least 10 to 15 minutes off every hour. Spend time with family, go for a walk, or pursue another hobby.
Know your state of mind before playing
Never play when you are angry, frustrated, under the influence of alcohol, or under excessive stress. Only enjoy gaming when you have a clear head and a healthy mindset. Mental balance is the core condition for responsible gaming.
If you need help, we are by your side
If you feel gaming is having a negative impact on your life, contact us right away. Asking for help is a sign of courage.
Live chat support
Our Bangla-speaking support team is with you on live chat 7 days a week, 24 hours a day. You can get help with gaming problems, setting deposit limits, or self-exclusion — whatever you need.
Email support
If you prefer to write with details, send us an email. Submit any request related to activating self-exclusion, changing account limits, or anything else gaming related.
Frequently asked questions about responsible gaming
Enjoy within your limits
Enjoy cricket, slots, and live casino responsibly at tk999pro. We are always here for any question you may have.